Phil Spencer to advise agents how to meet public expectations

Phil Spencer to advise agents how to meet public expectations

The hugely-respected Phil Spencer is to write a regular column for the industry on Estate Agent Today under the auspices of his MoveIQ service.

Throughout his 30 year career Phil has worked as a buying agent, housing market commentator TV property expert and as an awards ambassador; throughout this time he has always championed the best estate and letting agents, emphasising their importance in helping buyers, sellers, landlords and renters.

Phil Launched MoveIQ in 2018 to share his experience with the public, providing them with unbiased professional expertise to allow them to make well-informed decisions.

Now he is keen to share that experience across the industry, explaining the areas where buyers and renters feel they need more assistance from agents, and how sales and lettings experts can improve their offer to the public – whether in communications, explanation about properties, and working to help clients understand how agents work. This is becoming all the more important as government reforms of the house moving process become more urgent.

Phil – already well known to many agents through the ESTAS awards – will write a column for EAT on the first Monday of each month, beginning on February 3.

He has plenty of ideas on how agents and the public can work better together, especially in the revitalised housing market of 2020; if you have ideas, he’d love to hear them too.

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